1. Frequently Asked Questions
(General Information/General)

...  If organisation or team is due to undergo significant change An EAP provides a confidential face-to-face or telephone counselling service for employees to access information and support on ...

2. Rehabilitation Counselling
(Post-Injury Services/After an injury occurs)

Provision of counselling services to an injured worker throughout the course of rehabilitation, focusing on the worker's health and return to work needs. Counselling is aimed at development, implementation ...

3. Vocational Assessments & Counselling
(Post-Injury Services/After an injury occurs)

This service helps to prepare the injured worker for a new position if they are unable to return to their previous job. It can involve screening, assessment and counselling with the worker for the purpose ...

4. Psychological Assessment & Counselling
(Post-Injury Services/After an injury occurs)

... be affecting the worker and reducing their motivation or ability to return to work. Psychological Counselling can assist to provide education, reassurance and strategies with the aim of upgrading work ...

5. Employee Assistance Programme (EAP)
(Pre-Injury Services/Being optimally prepared)

... face-to-face or telephone counselling service for employees to access information and support on work and life issues. An EAP also acts as a support tool for Management, Human Resources and Occupational ...