1. Frequently Asked Questions
(General Information/General)

... is free from risk to employees or anybody else at the workplace. Consequently, employers require robust OHS management systems to ensure that they are meeting their legislative requirements, and that they ...

2. Claims Management
(Post-Injury Services/After an injury occurs)

Our Company provides the services of a technical claims expert to assist with: Advice on legislative compliance and responsibilities. Review and advice on specific Complex claims. Mapping and management ...

3. Case Management
(Post-Injury Services/After an injury occurs)

Involves the planning and coordination of health care services to achieve the ultimate goal of return to work. Case managers liaise with all key stakeholders to facilitate optimal treatment, avoid delays ...

4. Pain Management
(Post-Injury Services/After an injury occurs)

This service combines the skills of both Physiotherapy and Psychology to offer a multidisciplinary approach to assist with pain management and supporting the injured worker whilst they are upgrading their ...

5. 1300 Hotline
(Post-Injury Services/After an injury occurs)

Early notification and proactive management of workplace injuries is the only way to reduce the suffering of injured workers and significantly reduce the costs associated with these injuries. Injury ...

6. Employee Assistance Programme (EAP)
(Pre-Injury Services/Being optimally prepared)

... face-to-face or telephone counselling service for employees to access information and support on work and life issues. An EAP also acts as a support tool for Management, Human Resources and Occupational ...

7. Stress Management
(Pre-Injury Services/Being optimally prepared)

Stress Management Training aims to assist identifying potential stressors in the environment and assist employees and their managers to prevent and/or manage potentially stressful situations. The training ...

8. Premium Reduction
(Pre-Injury Services/Being optimally prepared)

Workers Compensation Premium is not an inevitable expense. The correct management of injuries and claims can significantly reduce premiums. The approach as detailed is truly best practice end to end ...

9. Manual Handling & Fatigue Management
(Pre-Injury Services/Being optimally prepared)

... activities in their workplace, whilst supervised by an experienced health professional.   Fatigue Management Training is an awareness training to assist employee's to identify signs of fatigue ...

10. Occupational Health & Safety (OHS)
(Pre-Injury Services/Being optimally prepared)

... be affected by the undertakings of the organisation. OHS consultancy services are quite diverse but may, for example, include: OHS management systems auditing. Reviewing and/or writing policies ...